Privacy Policy

This policy describes what data Vision Guide collects, how we use it, and who we share it with. Vision Guide is operated as a sole proprietorship by Eric Williams in Little Rock, Arkansas, USA. Contact: support@vision.guide.

What we collect

• Account information: email address, optional name, and (optionally) mobile phone number, provided by you at signup.
• Onboarding and check-in responses: the text you write into the intake, quiz, dream architecture, plan, and weekly check-in forms.
• Inbound replies: when you reply to a Vision Guide email or SMS, the body of that reply is saved to your account so the system can update your plan.
• Billing information: if you subscribe, payment details are collected and processed by Stripe. Vision Guide receives billing status and receipt information but does not store full card numbers.
• Website usage analytics: visitor identifiers stored in your browser's local storage, page views, scroll depth, and CTA clicks. IP addresses are truncated before storage. When enabled on the website, Meta Pixel also measures visits and advertising conversions using Meta's technology. The iPhone beta disables these analytics and Meta tracking.
• Timezone: detected automatically from your browser to schedule messages at a reasonable local time.

How we use it

• To generate your profile, plan, and weekly check-ins inside the app.
• To send optional email check-ins (enabled by default and controllable in Account), and SMS check-ins only after you opt in.
• To improve the product — by understanding which parts of the app are useful (in aggregate, not individually).

Who we share it with

We use the following services to operate Vision Guide. Your private plans and replies are not included in our advertising analytics:

• Supabase: our database. All account and session data is stored there.
• Anthropic: powers the AI prompts inside the app (Claude). Your text inputs are sent to Anthropic's API to generate responses. Anthropic's data-use policy applies.
• Google (Gemini): may process relevant saved plan information and message replies to generate and respond to check-ins.
• Postmark: delivers email messages.
• Twilio: delivers SMS messages if you opt in.
• Stripe: processes subscription payments and manages billing records.
• Railway: hosts the application server.
• Meta: when Meta Pixel is enabled on the website, receives website visit and conversion events to measure advertising. Meta Pixel is disabled in the iPhone beta.

These providers process information according to their applicable service terms and privacy policies.

Mobile information and SMS

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. The mobile phone numbers you provide and any SMS opt-in status are used only to deliver the check-in messages you have explicitly opted in to receive. Mobile data is shared only with Twilio for the limited purpose of message delivery, and is not provided to any other third party. This restriction applies regardless of whether you have opted into SMS.

How long we keep it

Account data is retained while your account is active. Use Delete account in Account to remove your profile, goals, plans, check-ins, saved replies, and messaging preferences. Linked subscriptions are canceled immediately. Billing records may be retained separately for receipts and accounting. You can also contact support@vision.guide to request deletion or a copy of your data.

iPhone reminders and AI permission

Unfinished weekly check-in answers are saved in local storage on the device where you type them, separately for your account and plan. Submitted answers are saved to your account before AI processing so they can be recovered if a reflection fails. Deleting your account also clears its local check-in drafts on the device used for deletion. Drafts on other devices can be removed by clearing that app's or browser's website data.

The iPhone beta asks for permission to process your answers with the AI providers described above before opening the app. Optional daily reminders are scheduled on your iPhone after you grant notification permission. Reminder text does not contain your personal goals. Reminders can be disabled from the Reminders tab or iPhone Settings, and are turned off when you sign out within the iPhone app.

Your choices

• You can stop email check-ins at any time via the unsubscribe link in any email or the account settings page.
• You can stop SMS check-ins by replying STOP, UNSUBSCRIBE, END, QUIT, or CANCEL to any message, or by unchecking the SMS opt-in on your account settings page.
• You can request a copy of your data or its deletion by emailing support@vision.guide.

Children

Vision Guide is not directed to children under 13 and we do not knowingly collect personal information from children under 13.

Changes to this policy

If we make material changes, we will update the "Last updated" date above and, where appropriate, notify users via email.